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Privacy Policy

Effective: Oct 4, 2025

1. Introduction

Hawiyat ("we", "our", or "us") operates https://hawiyat.org and provides virtual private servers (VPS) configured with our Platform-as-a-Service (PaaS). This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our services, and your rights in relation to that information. By using our website or services you accept the terms of this Privacy Policy.

2. Information We Collect

Account & Identity

  • Name, company name, username
  • Email address and phone number
  • Registration and authentication data

Service & Usage Data

  • VPS configuration, deployment metadata
  • API calls, logs, telemetry and usage metrics
  • Support ticket content and diagnostic information

Payment & Technical

  • Billing details (invoices recorded in DZD)
  • Transaction and payment processor references
  • IP address, device/browser information

We do not knowingly collect special categories of personal data (sensitive data). If you provide such data inadvertently, contact us and we will delete it where required by law.

3. How We Use Your Data

  • Provide & Operate Services Provision VPSs, manage your account, deploy your PaaS configurations, and maintain platform availability.
  • Billing & Account Management Process payments billed in Algerian Dinar (DZD), generate invoices, prevent fraud, and enforce our Terms.
  • Analytics & Improvement Analyze usage to improve our products, detect abuse, and run diagnostics. Analytics may be aggregated and pseudonymized.
  • Communications & Marketing Send account notices, security alerts, and with your consent where required promotional communications. You may opt out of marketing messages.

Legal bases for processing include performance of contract, compliance with legal obligations, legitimate interests (for security, analytics and fraud prevention), and consent where required.

4. How We Share Your Data

We will not sell your personal information. We may share data with trusted third parties only to the extent necessary to operate the Service or comply with law.

  • Service Providers Payment processors, hosting and data center operators, monitoring and security providers, and professional advisors under written agreements.
  • Legal & Safety When required by law, to respond to lawful requests from public authorities, to prevent fraud, or to protect the rights, property or safety of Hawiyat.

Where data is transferred outside Algeria we will apply appropriate safeguards and will inform you where the transfer requires notice or consent under applicable law.

5. Data Security

We implement reasonable technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access:

  • Encryption in transit (TLS) and at rest where applicable
  • Access controls, role-based permissions and logging
  • Periodic security assessments and incident response planning

If you suspect a data breach affecting your account, notify us immediately at privacy@hawiyat.org. We will investigate and notify affected persons and authorities as required by law.

6. Your Rights & Choices

  • Access Request a copy of personal data we hold about you.
  • Correction Request corrections to inaccurate or incomplete information.
  • Deletion Request deletion of your personal data where permitted by law, subject to our legal obligations (e.g., tax/accounting retention).

To exercise rights, contact us at privacy@hawiyat.org. We may require identity verification before responding.

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations (including accounting and tax laws), resolve disputes and enforce our agreements. Typical retention periods include: account and billing records up to 7 years where required for tax purposes; support logs and diagnostic data up to 2 years; backup copies limited and deleted as soon as feasible.

8. Contact Us